This Data
Privacy Statement (“Statement”), which has been
prepared in relation to R.A. 10173, otherwise
known as the Data Privacy Act of 2012, and its
implementing rules and regulations, describes how
personal information are collected, processed,
disclosed, and stored by Land Bank of the
Philippines (“LANDBANK”) and is applicable to its
employees and all persons who apply for or avail
of any of LANDBANK’s products and services, or who
have established or propose to establish an
account with LANDBANK, or who have provided or
propose to provide third party security to
LANDBANK (“Client”).
WHAT
DATA TO BE COLLECTED FROM YOU
To provide
the Client with LANDBANK’s banking/financial
products and services and/or to implement
Client-requested transactions, LANDBANK shall
collect personal information from the Client which
may include, but are not limited to:
• Name, Age,
Date/Place of Birth, Gender, Civil Status,
Nationality
• Address and
Contact Details
• Educational
Background
• Employment
History
• Financial
Background
• Specimen
Signature
• Permits,
Licenses & Registrations
• Status of
Pending Civil/Criminal Cases (if any)
• Telephone
conversation recordings through our Customer Care
Center
• CCTV
footage for security purposes
If deemed
necessary, LANDBANK may request to verify the
Client’s personal information, or seek additional
information from regulatory, judicial, tax
authorities, or credit bureaus.
PURPOSES
OF DATA PROCESSING
LANDBANK
shall process the Client’s personal information in
connection with any of the following purposes:
• Open,
maintain, and/or terminate accounts;
• Ease of
contacting/communicating with clients;
• Evaluate,
approve, provide, or manage applications,
financial products and services, and other
transactions that the Client has requested;
• Comply with
know-your-customer information requirements;
• Conduct
credit and background checks;
• Evaluate
Client’s eligibility for LANDBANK’s products and
services;
• Perform
profile and risk analysis;
• Provide
extensive and quality support to the Client;
• For
internal purposes, such as administrative,
operational, audit, credit and risk management,
or;
• Comply with
its reporting obligation to government authorities
under applicable laws, rules and regulations.
LANDBANK’S
METHOD OF PROCESSING PERSONAL DATA
Processing
refers to the collection, recording, organization,
storage, updating or modification, retrieval,
consultation, use, consolidation, blocking,
erasure or destruction of personal information. If
necessary for the efficient delivery of LANDBANK’s
products and services, the processing of personal
data may be outsourced to third party service
providers subject to compliance with this
Statement and the provisions of the Data Privacy
Act and its Implementing Rules and Regulations.
LANDBANK
shall collect personal information through, but
not limited to, any of the following:
•
Face-to-face and/or telephone conversation with
LANDBANK personnel
•
Accomplishment and/or signing of forms/documents
• Online
enrollment through electronic banking channels and
services (e.g., iAccess, Mobile Banking
Application, etc.)
WHEN
DO WE COLLECT PERSONAL INFORMATION
LANDBANK
collects information upon the Client’s application
for, availment of and/or usage of LANDBANK’s
products and services. This includes, but not
limited to, account opening, loan applications,
signing-in to e-Banking channels, etc.
RECIPIENTS
OF INFORMATION
Personal
information may be processed and shared with
various units within LANDBANK to the extent
necessary for any of the purposes herein declared,
to credit information bureaus,or to government
authorities under applicable laws, rules and
regulations.
RETENTION
AND DISPOSAL
Retention and
disposal of personal information shall be made in
accordance with the Records Disposal Policy and
Records Disposition Schedule of LANDBANK as
approved by the National Archives of the
Philippines under RA 9470.
HOW
WE SAFEGUARD PERSONAL INFORMATION
In accordance
with the Data Privacy Act, RA 1405 (Bank Secrecy
Law), RA 8791 (General Banking Law of 2000), RA
6426 (The Foreign Currency Deposit Act), BSP
Circular 808 series of 2013 (Guidelines on
Information Technology Risk Management for All
Banks and other Supervised Institutions), BSP
Circular 982 series of 2017 (Enhanced Guidelines
on Information Security Management), and Payment
Card Industry Data Security Standard (PCI DSS),
LANDBANK, its employees, agents and
representatives, shall handle personal information
with utmost care and adhere to appropriate
organizational, physical, and technical measures
to maintain the confidentiality, integrity and
security of all personal information in its
possession.
THE
CLIENT’S RIGHTS
In accordance
with the Data Privacy Act, the Client has the
right to:
• Be informed
whether their personal information shall or have
been processed;
• Reasonable
access to their personal information;
• Require
LANDBANK to update their personal information;
• Suspend,
withdraw, or order the blocking, removal, or
destruction of personal information if LANDBANK is
not required to retain it by law or for legitimate
business purposes and subject to the conditions
for the legitimate exercise of the said rights
under the Data Privacy Act and its IRR.
DATA
PROTECTION OFFICER
Any inquiry
or request for information regarding this
Statement may be addressed to the following:
Data
Protection Officer
LANDBANK
Plaza
1598 M.H. del
Pilar
cor. Dr. J.
Quintos Sts.,
Malate,
Manila 1004
(+632)
405-7624
LBP-DPO@mail.landbank.com
